Your information
Privacy, in plain language.
This notice explains what Do Now collects, why it is needed and the choices available to teachers and learners.
What we collect
- Teacher accounts: email address, authentication identifier, account settings and consent choices.
- Teaching activity: classes, sessions, teacher-created material, Seat IDs, attempts, answers, mastery signals and targets.
- Membership: Stripe customer, subscription and price identifiers, status and billing period. Do Now does not receive full card details.
- Service and security data: request, device and error information needed to operate, protect and diagnose the service. Logs are designed to mask email, user, customer and IP values.
- Content requests: subject, stage, topic, focus and optional brain-dump terms supplied to generate or select questions.
Learners do not need Do Now accounts. Teachers should use non-identifying Seat IDs and must not enter learner names, health information or other sensitive personal information.
Why we use information
| Purpose | Typical lawful basis |
|---|---|
| Provide accounts, quizzes, reports, exports, subscriptions and support | Contract, or steps requested before a contract |
| Keep the service secure, reliable and fair; prevent abuse; improve question quality using minimised or aggregated signals | Legitimate interests in operating and improving Do Now |
| Meet tax, accounting, consumer and legal duties | Legal obligation |
| Optional marketing messages | Consent, which can be withdrawn |
Adaptive question choices support learning and do not make decisions with legal or similarly significant effects.
How long we keep it
Account and classroom information is kept while the account is active and while it is needed to provide the service, resolve disputes or meet legal duties. Account deletion removes the teacher identity and associated classes, sessions, Seat IDs, attempts, answers, mastery and targets. Teacher-created questions may remain in a shared question bank without the creator identifier. Anonymous quality statistics and non-identifying deletion receipts may also remain.
Provider billing records and security logs follow legal, security and provider retention requirements. We periodically review whether information is still needed.
Your choices and rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection. You can withdraw optional marketing consent at any time. Teacher accounts provide authenticated export and deletion controls; support can help if those controls are unavailable.
Contact support@donow.uk. You can also complain to the Information Commissioner's Office. We would appreciate the opportunity to address a concern first.
Cookies and browser storage
Do Now uses necessary cookies and browser storage for secure sign-in, anonymous free-use limits, session continuity, accessibility preferences and quiz progress. Stripe may use necessary storage during secure checkout. Do Now does not currently place advertising cookies. If optional analytics or marketing storage is introduced, this notice and the consent controls must be updated first.
Changes to this notice
We will update the version date and bring material changes to account holders' attention before new uses begin.